Fast Service and Management with Reduced Manpower
1. Hospital Challenges
- People have to wait after taking the number tag at the medical treatment reception.
- Fill in patient information, examination subjects, physical condition, etc. on paper at the time of acceptance.
- Accounting takes a long time, and people have to wait for making payment.
- People have to wait to receive prescribed medicines.
- Presence of large hospital staff, but it’s not efficient.
2. Indian team’s proposed solution
The digitalization of hospitals ranges from medical affairs, personnel, payroll, and labour management of hospital staff, medical fee calculations, medical insurance claims, and in-hospital procurement to improve convenience of patients. A large investment is expected to be made in the construction of a large-sized system.
The Indian team’s approach starts with a mobile app that doesn’t buy hardware but improves user experience and customer satisfaction.
Patient appointment app: Select the date, subject, and doctor to be examined from the appointment app on the website. If you enter your illness, you won’t have to write on paper. When you get to the hospital, you can go straight to the examination room without reception.
It is also possible to apply the know-how that realized school attendance management with face recognition technology using AI.
In addition, the patient’s electronic medical function and accounting and prescription drug inventory software are integrated, and the doctor’s prescription is QR coded and quickly prepared from inventory.
Patients can also make speech-to-speech payments by getting the option to pay cashless from their mobile app. By digitalizing these, we can reduce waiting time and also the number of people who are related to them.
Development offshore in India can be expected to be significant with low-budget investments.